Disclaimer: Our name is meant to be a lighthearted pun on dog moms. We in no way view anyone who works for us to be any form of the derogatory meaning of "bitch", nor do we intend to evoke feelings of anger on your part for anyone who is associated with the company. All of our walkers are called Pack Leaders and absolutely not Bitches. This company is owned and operated by a handful of inclusive, cross-sectional feminists and feminist allies and we absolutely do not discriminate against hiring/extending contracts or offering our services to people of colour, the LGBT community, or any other marginalised group. We also hire men.
Carmen has a background in advertising and integrated marketing communications.
Before joining the bwd team, Carmen spent a few years in tech marketing and visual merchandising.
Carmen's role with bwd is to monitor and create bwd's online presence. When you see a post on our Facebook, Instagram, or Twitter platforms, it was curated by Carmen.
In addition to piloting social media, Carmen also plots and executes bwd contests, promotions, and marketing strategies.
She tails each dog walker for fresh photos and is an emergency fill in walker, too!
Joy has a background in child and human psychology. Before joining the bwd team, Joy spent a few years working with kids with Autism and rehabilitating children with behavioural disorders.
Joy has modified these skills to understand canine psychology and behaviour. She had help with the transition as an apprentice with Pet Intel.
Joy's role with bwd is to apply behavioural analysis and intervention when training our pack leaders in order to help them better understand, communicate and reinforce correct automatic canine behaviours in accordance with our policies and procedures.
Joy is responsible for maintaining quality control with walker reviews and being available to clients when they have personal dog questions!
Stephanie has a background in child care and customer service.
She started the business in order to spend more time at home with her own dog and then uncovered some dormant ambition!
Stephanie takes care of making the day as efficient as possible. She approves appointments, meets every single new client and dog, memorises every dog's pick-up window and knows everyone by name.
She is committed to providing the best, high quality service and will bend over backwards to make everyone's needs met. She sometimes will fill in for walkers and runs the Luxury Sleepover Service.
Stephanie's strength is in creative problem solving and coming up with crazy ideas.
Before joining the bwd team, Monika was busy growing a Marketing and Public Relations background as an international event supervisor which helped her develop strong interpersonal and multitasking skills.
Dogs have always had a special place in Monika's heart. In the near future she plans to combine her love for animals and passion for medical anatomy and become an animal physiotherapist.
Monika's role with bwd is "Miracle Worker". She is Stephanie's right hand and does an incredible job. She is responsible for managing the teams and maintaining direct communication with the clients to ensure satisfaction and success.
Monika is in charge of troubleshooting, day to day changes, the invoicing process and organising bwd's internal databases.