They’ve earned it.
Does your dog need love and care while you’re at work? Spoil your sweet bebe with a reliable, and caring service. bwd Petcare employees are caring so you can be sure that your senior pet is in gentle hands!
Comfort Care
If your dog is a senior and/or has special needs then we've got them covered. We take the extra care that your pup needs. We can give medications, change diapers, offer extra love, and make sure they can get out for their sniffs and pees.
This appointment is completely customizable according to your dog’s needs; we take care of all of the leg work so you don’t have to.
Create your account.
Peace of mind is one click away.
There are no contracts or obligations. Once we create your account, you are welcome to schedule any of our services, anytime.
If you’d like to talk to someone before you book, you can! After creating your free account and adding your pet(s), you can then book our free phone consultation.
Become one of our 1000+ lifetime customers and take control of your pet care.
Do right by your dog.
COMFORT CARE IS SINGLE HOUSEHOLD, AT YOUR DOG’S PACE, FORCE-FREE & DOG LEAD.
Comfort Care is available between 9am and 9pm, weekdays and weekends.
As Ottawa’s premium pet care service, all Comfort Care includes:
notifications upon arrival and completion of service;
report card with a written update for your peace of mind;
photos of what your pet got up to;
videos of your sweet bebe at no extra cost;
prices do not include HST.
Twenty Minutes
Comfort Care
$35
We provide whatever care is required in your stead. Whether that’s a slow walk, supervised backyard time, diaper changes, feeding, etc.
Forty Minutes
Comfort Care
$45
Book a little extra time for extra TLC. Your pup deserves it. Just because you can’t be there doesn’t mean they should go without.
Get Started.
Howlin’ Reviews
JULIA
Great service, and my standard poodle Jazz loves his walkers! Due to smoke/ poor air quality today, the walker came inside and engaged Jazz with intellectual play. Just great 👍!
⭐⭐⭐⭐⭐
HANNAH
Everything has been super smooth and easy from […] getting set up with the app (which makes it so easy to set up walks and check our schedule) to emails after each walk with photos and a summary.
⭐⭐⭐⭐⭐
AUDREY
My dogs have some issues. One is reactive to other dogs - sometimes my other dog joins in. The other loves to sniff and mark EVERYTHING. BWD handles them with no problem. I'm deeply appreciative of their services!!!
⭐⭐⭐⭐⭐
Frequently Asked Questions
Got a question for us that you don’t see below? Get in touch here. We love to answer your questions about our dog walking services, dog training, or dog behaviour educational services.
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If you are interested in our Blockwalk or Comfort Care services, the first appointment must be a Dog Assessment.
This is where we send our most experienced staff to meet your dog to make sure that there is no safety risk to our employees. It is preferred that you are not present as dogs behave differently when their humans are not home.
If you would like to speak to a human, you can call us at any time. Once your account is created you can also book our free phone consultation.
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If our employees need to pay for parking for any reason (no space in your driveway, no free street parking available, parking ban due to weather), then any cost incurred while providing services will be added to your invoice.
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Lockboxes and keyless entry are accepted.
Detached/Semi-Detached housing: Outdoor lockboxes or front door keypads.
Apartment buildings: Buzz codes for entry and a lockbox on your apartment door (those velcro command strips work really well to hold them up with no damage).
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Absolutely; we offer the flexibility, reliability, and accountability that you need. Many of our clients are Nurses, Doctors, Paramedics, Firefighters, Dispatchers, Bartenders, etc.
You are not locked into a schedule and there’s no weekly minimum service requirement.
If you do not use our dog walking services regularly then a Dog Reassessment may be required to double check your dog’s behaviour. This is up to our discretion.
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You can request walks anytime. The more notice that is given to us, the more likely we can accommodate your preferred start-time.
We charge a Last Minute Booking fee on any requests that are made within 48 hours of an arrival window.
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Any cancellations made to an already approved and assigned appointment must be mad with a minimum of 48hrs from the top of your requested arrival window for the cost to be waived.
Giving fewer than 48hrs notice from the top of your arrival window will incur the full charge for the service.
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It depends.
How often are you booking and does your schedule coincide with our staff member’s availability? We do our best.
The reality is that we walk dogs from 09h00 to 21h00, seven days a week and we do encourage that our staff keep a healthy work/life balance.
Our training program assures consistent service so that we can have a qualified walker assigned to your request whenever that might be. The more consistent you are then the more consistent we can be.